Acceptable Use Policy
This policy describes how Setara may and may not be used. It applies to every authorised user and forms part of the Terms of Service.
Prohibited uses
You must not use Setara to:
- Upload communications or data obtained through unlawful interception or surveillance, including material captured in breach of any Australian state or territory Surveillance Devices Act or the Telecommunications (Interception and Access) Act 1979 (Cth).
- Harass, stalk, intimidate or unlawfully discriminate against any person.
- Conduct personal surveillance or any investigation without a lawful basis.
- Use outputs as the sole basis for any decision or publication about a person without independent human verification.
- Breach any applicable privacy, data protection or defamation law.
Customer responsibility
You are responsible for the lawfulness of any investigation conducted on the platform and for any decision, briefing or publication that draws on the outputs. This includes the legal basis for collecting source material, the way that material is handled, and the way conclusions about any person are communicated.
AI outputs are not standalone proof
Entity maps, relationship scores, timelines and briefings produced by Setara are investigative aids generated through automated processing. They may be incomplete or incorrect. You must not treat them as standalone evidence and you must verify them before relying on them externally.
Consequences of breach
We may suspend or terminate access to the platform where we reasonably believe a breach of this policy has occurred. We may also report unlawful conduct to relevant authorities and cooperate with valid legal process.
Legal context
These rules reflect, among other things:
- The statutory tort for serious invasions of privacy in Schedule 2 of the Privacy and Other Legislation Amendment Act 2024 (Cth).
- Australian defamation law and the special risks of publishing material about identified individuals.
- Federal and state surveillance, interception and listening device laws.
- The Australian Privacy Principles in the Privacy Act 1988 (Cth).
See our Privacy Policy and AI Transparency Statement for related commitments.
Reporting a concern
To report misuse of the platform, contact security@setara.com.au.