Setara Speaks · AI customer support

Resolve routine queries instantly, escalate when it matters.

A human-like AI agent that answers across voice and chat, handles the common questions and hands off to a person when a real conversation is needed. Powered by ElevenLabs.
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Support call
Answering
  • Caller
    Hi, I'm chasing order 48213. It hasn't arrived yet.
  • Setara Speaks
    I can see it. Dispatched Tuesday, out for delivery today before 5pm.
  • Caller
    Great. Can I change the address?
  • Setara Speaks
    Yes. I'll update it now and put you through to a teammate to confirm.
What it does

Built for the calls and conversations your business runs on.

We configure, integrate and tune the agent for you. Fully powered by ElevenLabs, live in days.

Inbound customer support

Pick up every call and chat, answer the routine questions and capture the rest so nothing slips.

Billing and account management

Look up balances, explain charges and update account details against your systems of record.

Technical troubleshooting

Walk customers through the common fixes, with the right script for your product and your tone.

Order tracking and returns

Pull live order status, kick off returns and send confirmations without a human in the loop.

Escalation and human handoff

Knows when a real person is needed and routes the call with full context, no repeated questions.

One brain across voice and chat

The same agent on phone and chat, with one set of answers, one tone and one source of truth.

Outcomes

What changes after you go live.

01

Resolve routine queries instantly

The common questions get answered in seconds, day or night, without a ticket sitting in a queue.

02

Free your team for the complex cases

People work on the conversations that need judgement. The agent absorbs the volume around it.

03

Scales with demand without adding headcount

One call or one hundred at once. End-of-month spikes stop being a staffing problem.

How it works

One agent, the channels your customers already use.

Setara Speaks answers across voice and chat, connected to your helpdesk and CRM, with a clean handoff to a human when needed. We configure, integrate and tune it for you, fully powered by ElevenLabs.
  • Voice (inbound calls)
  • Live chat and web widget
  • Helpdesk and CRM integrations
  • Clean human handoff with context

Give every customer a fast answer. Without growing the team.

Tell us about the questions your team answers every day. We will come in, build a working agent and have it live in days.
Book a demoBack to Setara Speaks

Powered by ElevenLabs · Done-for-you delivery · Built for AU and NZ SMEs